Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our team of qualified professionals will do their best to answer to your assistance demands in up to 1 hour. If, however, the trouble you have encountered requires the help of the Admin =Dept,= we are going to forward the ticket to the administrator in charge and will write a note to let you know.

  • Top quality support service

  • Qualified Technical Help And Support Service

  • We will offer you 24 hours a day client help and support by using a lightning fast ticket program incorporated into your Control Panel. You may e–mail us anytime about any of the software applications that come pre–configured on the virtual server, which include the desired Operating System, the server administration panel and our in–house made Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that is available gratis along with your virtual server, you can easily find a practical Help section, that includes all you need to be informed about when taking care of your web–sites and programs. We have integrated a wide selection of how to content articles and video tutorials that demonstrate the common site maintenance duties in an understandable manner.