Optional Managed Services
Monitoring & Rebooting
When you have a dedicated servers hosting package, 24/7 monitoring is mandatory. You need to know if the various processes are working normally and whether there’s any problem with any of them. Still, it’s a rather hard and time–devouring undertaking. Having this in mind, we propose that we handle this job for you. Our Optional Managed Services package includes an exclusive monitoring system, which will keep constant track of all the services running on your server to verify if everything is running smoothly. And if there is ever any problem, it will instantaneously inform our system administrators.
Maintaining a backup of your website is problematic when you have to do it yourself. You’ll need to find a place for your backups – if possible on another hosting server; you will have to create backups; you will need to determine if everything is working. Our company offers a simple alternative. Our Optional Managed Services package gives you 50 gigabytes of disk space on one of our reliable backup servers. And we will assist you with the backups. And due to the fact that all the servers are part of the very same network, the backups will be made as quickly as possible.
Installation & Troubleshooting
In case there is a specific service or web app that you’d like to install on your dedicated servers hosting package, but you don’t know how to handle it, or you encounter endless problems configuring everything yourself, our company offers you a solution. Our Optional Managed Services package features installation and problem–solving tasks, meaning that you will have the full and undivided attention of our sysadmins for 30 minutes – more than enough time for them to determine the issue at hand and make things right. And you may also use this time to ask them to assist you with any other server–related issues you are experiencing.